Product
Solution
Document
Pancake POS
Sales management
software
Sales and inventory management solution for both online and offline businesses
Omni-channel management
Manage sales omni-channels in our Pancake POS all-in-one system.
Omni-channel integration
Assist with syncing and managing orders from various sales channels, including websites, social media, e-commerce platforms, and traditional stores
Inventory synchronization
Automatically update and synchronize inventory levels across sales channels to avoid stockouts or overstocking.
Centralized reports
Provide detailed reports on sales, inventory turnover, and business performance from each channel, helping to make accurate business decisions.
Logistics Integration
Directly send orders to couriers, automatically update shipping progress, and track all shipments with a single click.
Seamless order sync with various courier integration
Competitive shipping rates comparision
Automated order-updates and real-time tracking with shipping progress
Customer-care Broadcast based on order status
Broadcast order-updates automatically, saving time by eliminating manual process such as order checking, message-sending to customers.
Automated updates to customers at key stages of the order processing
Order-update broadcast customization, speciallized to different customer groups
Multi-channel Support: Messenger, Zalo, SMS, Line, Whatsapp
Telesales
Easily take care and offer upsells to customer lists automatically generated from various sources.
Call management
Store and manage call information, record calls for review, and improve service quality.
Automated sales calls Schedule
Automatically schedule sales-call leads based on order status, order sources, and customer information provided from Messaging channels.
Order linking
Automatic status-updates for sales-calls based on the order status.
Sync events with Meta and Google
Synchronize events with platforms such as Meta (Facebook) and Google.
Purchase signal integration
Synchronize purchase events from the Pancake POS system with Meta and Google to track the effectiveness of marketing campaigns.
Detailed reporting
Provide detailed reports on purchase-events and their effectiveness on these platforms.
Campaign optimization
Utilize data of purchase events to optimize advertising and marketing campaigns on Meta and Google.
Payments
Multiple popular payment methods integration
Automated QR code generation for order check-out.
Dynamic QR code genaration by orders and transaction verification.
Transaction management by order
Store transaction history and link each transaction to the corresponding order.
Cash flow management
Automatically generate reports by payment method, and manage accounts receivable and payable for customers and suppliers.
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